Texas Signs Inc warrants that Front Lit Letters, Front & Back Lit Letters, Front Lit Logo Shapes Sign, and Front & Back Lit Logo Shapes Sign will be free from defects in materials and workmanship for a period of five (5) years from the date of shipment. Should there be a malfunction covered under this warranty, the buyer must notify SSO prior to taking any action. To proceed with any work or repairs on signs under warranty without notifying SSO automatically voids any warranty.

If the product proves defective during the warranty period, SSO, at its option, will: (1) Repair the product, at no charge for parts or telephone/email support (2) Replace the product with an equivalent product which may be new or refurbished

SSO tests and inspects all signs for proper operation prior to shipment. In addition, all signs are shipped in packaging that meets or exceeds industry standards for common carrier shipment. Therefore, it is the responsibility of the party receiving the shipment to inspect the packaging for any damage prior to accepting shipment. If packaging is damaged – inspect all contents for damages before signing. In the event that shipping damage is determined, it is the responsibility of the customer receiving the shipment to file a claim with the carrier and notify by email TR@StorefrontSignOnline.com or call 866-436-2066 Any damages incurred between shipment from our plant and final destination will not be the responsibility of SSO, but will fall on the carrier.

This warranty does not apply to damages resulting from acts of God, accidental negligence, vandalism or misuse. These warranties shall not apply to any defect, failure or damage caused by improper use, installation or care. SSO shall not be obligated under this warranty.